Privacy Policy

Last Updated: August 25, 2026

At TattvaSetu, we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we may collect through the TattvaSetu website, how we use it, how we protect it, and the choices available to you.

By using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About TattvaSetu

TattvaSetu is a Ujjain-based spiritual services business providing puja arrangements, Vedic astrology and Kundli guidance, pilgrimage assistance and customized pilgrimage packages.

For privacy-related questions, you can contact us using the details provided at the end of this policy.

2. Information We May Collect

Depending on the service or enquiry, we may collect information such as:

Contact Information

  • Name

  • Email address

  • Phone number

  • WhatsApp contact information

Kundli and Astrology Information

When you request an astrology or Kundli service, we may collect information required to prepare or provide the requested service, such as:

  • Date of birth

  • Time of birth

  • Place of birth

  • Questions or information voluntarily provided for the requested astrology service

Pilgrimage and Booking Information

For pilgrimage or travel-related enquiries and bookings, we may collect information such as:

  • Name of traveller(s)

  • Contact details

  • Travel dates

  • Number of travellers

  • Service or package selected

  • Information reasonably required to arrange the requested service

Payment Information

Where a payment is made for our services, payment-related information may be processed through the applicable payment service provider.

We do not need to store your complete debit or credit card details ourselves when payment is processed through a third-party payment provider.

3. How We Collect Information

We may collect information when you:

  • Submit a form on our website

  • Contact us by phone

  • Contact us through WhatsApp

  • Send us an email

  • Request a service

  • Make or enquire about a booking

  • Communicate with us regarding an existing service

  • Use our website

Some information may also be collected automatically when you visit our website, as described below.

4. How We Use Your Information

We may use the information we collect to:

  • Respond to enquiries

  • Communicate with you about requested services

  • Prepare and provide Kundli or astrology services

  • Arrange puja services

  • Process and manage bookings

  • Arrange pilgrimage and travel-related services

  • Process payments and refunds where applicable

  • Provide customer support

  • Send service-related communications

  • Improve our website and services

  • Understand how visitors use our website

  • Measure advertising and marketing performance

  • Detect, prevent or address fraud, misuse or security issues

  • Comply with applicable legal requirements

We do not sell your personal information to third parties.

5. Astrology and Kundli Information

Information such as your date, time and place of birth may be required to provide a Kundli or astrology service.

Such information is used for the purpose of providing the requested service and related communication.

You should only provide information that is necessary for the service you are requesting.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide basic website functionality and understand how visitors use our website.

Cookies may help us:

  • Keep the website functioning properly

  • Remember certain preferences

  • Understand website traffic and usage

  • Measure advertising and marketing performance

  • Improve the website and user experience

Some cookies may be provided by third-party services used on our website.

Where required by applicable law, we will seek appropriate consent before using non-essential cookies or similar technologies.

You can also manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Google Analytics and Advertising

We may use services such as Google Analytics and Google Ads to understand website usage, measure advertising performance and improve our marketing.

These services may collect information about how visitors interact with our website, such as pages viewed, interactions and general technical information.

Google may use cookies or similar technologies for these purposes.

You can learn more about how Google handles information through Google's own privacy documentation and account controls.

8. WhatsApp, Phone and Email

If you contact TattvaSetu through WhatsApp, phone or email, we may retain relevant communication and contact information to respond to your enquiry, provide the requested service and maintain appropriate booking records.

Communication through third-party platforms such as WhatsApp is also subject to the privacy policies and terms of those platforms.

9. Sharing Information with Service Providers

We may share necessary information with trusted third-party service providers when it is required to provide a service you have requested.

For example, this may include:

  • Payment service providers

  • Hotels

  • Transportation providers

  • Travel service providers

  • Ticketing or booking providers

  • Technology and website service providers

  • Communication service providers

We aim to share only information that is reasonably necessary for the relevant purpose.

We do not sell your personal information to these providers.

10. Data Security

We take reasonable measures to protect the personal information we handle against unauthorized access, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

You should avoid sending unnecessary sensitive information through website forms, email or messaging services.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining appropriate business records, resolving disputes and complying with applicable legal obligations.

The retention period may vary depending on the type of information and the reason it was collected.

12. Third-Party Websites and Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

13. Children's Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children for purposes unrelated to providing a requested service.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action where necessary.

14. Your Choices and Rights

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

  • Request information about personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of information where legally applicable

  • Withdraw consent where processing is based on consent

  • Ask questions about how your information is being used

To make a privacy-related request, please contact us using the details below.

We may need to verify your identity before processing certain requests.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology or applicable legal requirements.

The updated version will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically.

16. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

TattvaSetu
Ujjain, Madhya Pradesh, India

Email: namaste@tattvasetu.com
Phone: +91 9993459309