Welcome to TattvaSetu.

These Terms & Conditions govern your use of the TattvaSetu website, available at www.tattvasetu.com, and your use of the services offered through the website.

By accessing our website, submitting an enquiry, or booking a service, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.

If you do not agree with these Terms & Conditions, please do not use our website or services.

1. About TattvaSetu

TattvaSetu is a Ujjain-based spiritual services business offering puja arrangements, Vedic astrology guidance, pilgrimage assistance and customized pilgrimage packages.

Our pilgrimage services may include assistance for destinations such as Ujjain, Omkareshwar and Maheshwar, depending on the service or package selected.

TattvaSetu operates as an independent service provider. Unless specifically stated otherwise, TattvaSetu is not affiliated with, owned by, endorsed by, or an official representative of any temple, religious institution, government organization, hotel, airline, transportation company or other third-party organization.

Where third-party services are involved, the terms and conditions of the relevant third-party provider may also apply.

2. Services

TattvaSetu may provide the following services:

• Online puja arrangements

• Offline puja arrangements in Ujjain

• Rudrabhishek and other devotional services

• Vedic astrology and Kundli guidance

• Ujjain pilgrimage packages

• Mahakaal darshan and Ujjain darshan assistance

• Ujjain, Omkareshwar and Maheshwar pilgrimage packages

• Customized pilgrimage planning

• Transportation and travel assistance connected with selected pilgrimage packages

The availability, pricing, inclusions and timing of services may vary.

The exact details of a service or package will be communicated to the customer before confirmation of the booking.

3. Website Information

We make reasonable efforts to keep the information on our website accurate and up to date.

However, prices, availability, schedules, transportation arrangements, accommodation, temple procedures and other third-party conditions may change.

Information displayed on the website may therefore be updated, corrected or changed without prior notice.

Customers should confirm the final service details, price, inclusions and exclusions with TattvaSetu before making a payment.

4. Enquiries and Bookings

Submitting an enquiry through our website, WhatsApp, phone or email does not automatically constitute a confirmed booking.

A booking is considered confirmed only after:

1. The requested service or package has been discussed with the customer;

2. The applicable price and inclusions have been communicated;

3. The customer has agreed to the booking details; and

4. Any required payment or advance payment has been received and acknowledged by TattvaSetu.

Customers should retain their booking confirmation and payment records for their records.

5. Pricing and Payments

Prices may vary depending on factors including:

• Service selected

• Number of people

• Travel dates

• Hotel category

• Vehicle type

• Availability

• Seasonal demand

• Transportation requirements

• Third-party charges

• Customization requested by the customer

The applicable price will be communicated or displayed before the customer confirms the booking.

Unless specifically stated as included, charges such as temple tickets, special or VIP darshan charges, accommodation upgrades, food, personal expenses and other third-party charges may not be included in a package price.

Customers should review the inclusions and exclusions before making payment.

6. Puja Services

For online or offline puja services, the customer may be informed about:

• Type of puja

• Proposed date and/or auspicious timing, where applicable

• Location

• Service inclusions

• Applicable charges

• Information required for the sankalp or booking

Puja arrangements are subject to availability and practical requirements.

Where photographs or videos are included as part of a particular service, they will be provided according to the agreed service arrangement.

7. Pilgrimage and Travel Services

TattvaSetu provides pilgrimage planning and assistance. Certain components of a pilgrimage package may be provided through independent third-party service providers, including hotels, transportation providers and other travel-related providers.

TattvaSetu does not control circumstances such as traffic, weather, transportation delays, hotel availability, temple administration decisions, changes in darshan procedures, government restrictions or other events outside our reasonable control.

Where such circumstances affect a booking, TattvaSetu will make reasonable efforts to assist the customer and communicate available alternatives.

8. Temple Darshan

TattvaSetu may assist customers with pilgrimage planning and darshan-related arrangements where available.

However, TattvaSetu does not guarantee a particular darshan time, queue position, special access, VIP access or temple entry unless such access has been officially confirmed and specifically included in the customer's booking.

Temple timings, entry procedures, security requirements, ticket availability and other rules are determined by the relevant temple authorities.

Customers are required to follow all applicable temple rules and instructions.

TattvaSetu does not represent itself as an official representative of Mahakaleshwar Temple or any other temple, unless explicitly stated otherwise.

9. Astrology and Kundli Services

Astrology and Kundli services provided by TattvaSetu are intended for spiritual, cultural and personal guidance.

Astrological interpretations and predictions are based on the information provided by the customer and the methodology used for the service.

Astrology should not be considered a substitute for professional medical, legal, financial, psychological or other professional advice.

TattvaSetu does not guarantee any particular personal, financial, professional, health, relationship or other outcome from an astrological consultation, prediction, remedy or recommendation.

Customers are responsible for providing accurate birth information, including date, time and place of birth, where required.

10. Customer Responsibilities

Customers are responsible for providing accurate information required to provide the requested service.

Depending on the service, this may include:

• Full name

• Contact information

• Date of birth

• Time of birth

• Place of birth

• Travel dates

• Number of travellers

• Other information reasonably required to complete a booking

Customers should check the information they provide for accuracy before confirming a service.

Customers must not use the website or services for unlawful, fraudulent or misleading purposes.

11. Refund and Cancellation

Refund and cancellation terms are provided separately in our Refund & Cancellation Policy.

Customers should review the Refund & Cancellation Policy before making a payment or confirming a booking.

The applicable terms may vary depending on the service booked.

12. Third-Party Services

Some services arranged through TattvaSetu may involve third-party providers, including transportation companies, hotels, ticketing providers and other service providers.

Where applicable, customers may also be subject to the terms, cancellation policies and conditions of those third-party providers.

TattvaSetu will make reasonable efforts to communicate relevant information to customers.

13. Intellectual Property

Unless otherwise stated, the TattvaSetu name, logo, website design, text, graphics, photographs and other original materials published on this website are owned by TattvaSetu or used with appropriate permission.

You may access the website for your personal and non-commercial use.

You must not, without prior written permission:

• Copy or republish our website content;

• Reproduce or duplicate our original materials;

• Sell, rent or sublicense our content;

• Redistribute our content for commercial purposes; or

• Use the TattvaSetu name or logo in a way that suggests an unauthorized affiliation or endorsement.

14. External Links

Our website may contain links or references to third-party websites or services.

These links may be provided for convenience or additional information.

TattvaSetu does not control the content, policies, availability or practices of third-party websites and is not responsible for their content or services.

Your use of a third-party website is subject to that website's own terms and policies.

15. Privacy

Information provided to TattvaSetu through the website or during a booking may be used to respond to enquiries, provide requested services, process bookings and communicate with customers.

For information about how personal information is collected, used and protected, please refer to our Privacy Policy.

16. Website Availability

We make reasonable efforts to keep our website available and functional.

However, we do not guarantee that the website will always be available, uninterrupted, secure or free from technical errors.

We may update, modify, suspend or discontinue parts of the website when necessary.

17. No Guarantee of Outcomes

TattvaSetu does not guarantee specific spiritual, astrological, financial, personal, professional or other outcomes from any service.

Our services are provided according to the description and terms agreed with the customer.

Any information concerning spiritual practices, astrology or traditional beliefs should not be interpreted as a guarantee of a particular result.

18. Limitation of Liability

TattvaSetu will make reasonable efforts to provide services as agreed with the customer.

However, TattvaSetu cannot be held responsible for circumstances outside our reasonable control, including but not limited to:

• Natural events

• Severe weather

• Traffic conditions

• Transportation delays or cancellations

• Government restrictions

• Changes in temple rules or timings

• Temple closures

• Third-party service failures

• Flight or railway disruptions

• Hotel-related issues

• Events affecting public access or travel

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

19. Changes to These Terms

TattvaSetu may update these Terms & Conditions from time to time to reflect changes to our services, website or applicable requirements.

The updated version will be published on this page with a revised Last Updated date.

Customers are encouraged to review these Terms & Conditions before making a new booking.

20. Governing Law

These Terms & Conditions are governed by the applicable laws of India.

Any dispute relating to the website or services will be subject to the applicable jurisdiction of courts in India, subject to applicable consumer protection laws and other rights available to customers under applicable law.

21. Contact Us

If you have questions regarding these Terms & Conditions, our services or an existing booking, please contact us:

TattvaSetu
Ujjain, Madhya Pradesh, India

Email: namaste@tattvasetu.com
Phone: +91 9993459309

You may also contact us through the contact options available on our website.

By accessing the TattvaSetu website, submitting an enquiry or booking a service, you acknowledge that you have read and understood these Terms & Conditions.